This page explains what cookies are, how we use them, and how you can manage them.
What cookies are
Cookies are small text files stored on your device (computer, tablet, smartphone) when you visit a website. They allow the site to remember your preferences and improve your browsing experience.
Cookies can be:
Session cookies Temporary cookies that are automatically deleted when you close your browser.
Persistent cookies Remain on your device for a defined period of time or until you delete them manually.
First-party cookies Set directly by the website you are visiting (melusinahomes.com).
Third-party cookies Set by domains other than our website, such as analytics services or external platforms.
Which cookies we use
Strictly necessary technical cookies
These cookies are essential for the website to function properly and cannot be disabled. They enable core features such as page navigation, access to secure areas and connection security.
Purpose:
Session management
Security and fraud prevention
Temporary storage of browsing preferences
Proper functioning of the booking form
Duration: session or up to 24 months Legal basis: technical necessity
Analytics cookies
We use analytics cookies to understand how visitors interact with our website, which pages are visited and how much time is spent on each section. This information helps us improve the user experience.
Services used:
Google Analytics (IP anonymised version)
Information collected:
Pages visited
Time spent on the website
Traffic source (how you reached our site)
Device and browser used
Aggregated browsing behaviour
Duration: up to 24 months Legal basis: consent (where required) or legitimate interest
Marketing and profiling cookies
With your consent, we use marketing cookies to display advertising content that is more relevant to your interests and to measure the effectiveness of our promotional campaigns.
Services used (examples):
Google Ads
Meta Pixel (Facebook/Instagram)
Email marketing platforms
Purpose:
Personalised advertising
Remarketing (displaying our ads when you visit other websites)
Conversion tracking
Analysis of user behaviour for marketing campaigns
Duration: variable, up to 24 months Legal basis: explicit consent
Third-party cookies
Our website may integrate content or services provided by third parties, such as:
Interactive maps (Google Maps)
Embedded videos (YouTube, Vimeo)
Social media widgets (Facebook, Instagram)
External booking platforms
Online payment systems
These services may set their own cookies on your device. We recommend reviewing their respective privacy policies to understand how your data is processed:
Google: https://policies.google.com/privacy
Meta (Facebook/Instagram): https://www.facebook.com/privacy/policy
Stripe: https://stripe.com/privacy
Cookies used in detail
Technical cookies
Name
Purpose
Duration
PHPSESSID
User session management
Session
cookie_consent
Storage of cookie preferences
12 months
csrf_token
Protection against CSRF attacks
Session
Analytics cookies
Name
Provider
Purpose
Duration
_ga
Google Analytics
Distinguishes unique users
24 months
_gid
Google Analytics
Distinguishes unique users
24 hours
_gat
Google Analytics
Request rate limitation
1 minute
Marketing cookies (with consent only)
Name
Provider
Purpose
Duration
_fbp
Meta Pixel
Conversion tracking
3 months
fr
Facebook
Personalised advertising
3 months
IDE
Google Ads
Remarketing
24 months
How we manage your consent
When you first visit our website, you will see a cookie banner. You can:
Accept all cookies Consent to the use of all cookies, including marketing and profiling cookies.
Accept technical cookies only Reject non-essential cookies and allow only strictly necessary technical cookies.
Customise your preferences Choose which categories of cookies to accept or reject.
You can change your preferences at any time using the cookie management panel available in the website footer or by clicking here: [link to cookie management panel]
How to disable cookies via your browser
You can control and manage cookies directly through your browser settings. Below are links to official guides for common browsers:
Android Settings > Google > Ads > Opt out of Ads Personalisation Browser Settings > Privacy > Cookies
Third-party plug-ins and tools
There are browser tools and plug-ins that allow you to block third-party or tracking cookies:
Ghostery: https://www.ghostery.com
Privacy Badger: https://privacybadger.org
uBlock Origin: https://ublockorigin.com
Consequences of refusing cookies
If you refuse non-technical cookies:
What will continue to function
Full website navigation
Access to content and information
Contact form
Basic booking system
What may not function as intended
Content personalisation based on your preferences
Remembering your previous choices
Some embedded content from external services
Targeted advertising (you will still see ads, but they may be less relevant)
Updates to this cookie policy
We may update this cookie policy periodically to reflect regulatory, technological or service-related changes. We recommend reviewing this page regularly.
Questions and contact details
If you have any questions regarding the use of cookies or this policy, you can contact us at:
